Shipping Policy
At VIPGODSPEED, we take pride in providing dependable and timely delivery to our customers around the world. Every order is handled with care to ensure it reaches you safely and efficiently.
1. Free Worldwide Shipping
We offer complimentary global shipping on all orders over $119, delivering to more than 200 countries. This policy reflects our commitment to providing value and accessibility to customers everywhere.
2. Estimated Delivery Time
Our standard delivery method is via Insured International Courier, ensuring secure and trackable service. Estimated delivery times vary depending on your location:
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United States: 8–25 business days
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Canada & Europe: 8–25 business days
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Australia & New Zealand: 8–25 business days
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East Asia: 8–25 business days
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Southeast Asia: 8–25 business days
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Middle East: 10–25 business days
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Mexico, Central & South America: 10–25 business days
Please note that these are estimated timeframes and may vary due to customs clearance or local postal delays.
3. Order Processing & Tracking
All orders are typically processed within 3–7 business days. Once your order has shipped, you will receive an email notification containing your tracking number. You can monitor your delivery progress on our tracking page or through 17Track.
4. Delivery Confirmation
If your order is marked as delivered but you have not received it, we recommend that you:
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Check with family members, neighbors, or building staff.
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Inspect your mailbox or any secure delivery areas.
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Contact us at [email protected] if your package cannot be found.
Our support team will work with you to resolve the issue promptly.
5. Order Modifications & Address Changes
If you need to update your shipping address or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request; however, changes may not be possible once the order has been dispatched.
6. Customs Duties & Import Taxes
All orders are duty-paid, meaning customers are not required to pay additional customs fees upon delivery. In the rare event that you are charged import duties, please forward the customs invoice to us — we will reimburse the full amount.
7. Customer Support
For questions regarding your order, delivery status, or shipping policies, please reach out to us at [email protected]. Our team is dedicated to ensuring your experience with VIPGODSPEED is smooth, transparent, and satisfactory.